Services

Technical support

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 24 hours service hotline and online service 

including consulting services, Pre-sale designing and drawing, online technical guidance.

 

 Hardware trouble maintenance service  

We provide some free accessories with each shipment (such as power supply, modules, scan card etc.) to shorten maintain time.

 

 On-site service  

Engineer could be assigned to offer on-site guidance upon your requirements.

 

 Repair service   

Free repair service for faulty parts in warranty period.

Preferable raw material cost would be charged for faulty parts repair when display warranty is due.

 

 Engineer technical service  

If necessary, our service team can remotely operate the customer’s computer through Team Viewer to install and set up software for customers and to remove the failures of system software .

 

 Calibration service  

Calibration service can be performed by our engineers with our professional devices.

 

 Manual service   

We provide series useful Documentation, including:

LED Display System Connection Diagram

Data Connection Diagram

Power Supply Connection Diagram

 

 

If you have any questions, please do not hesitate to contact us via e-mail sales@ivled.com.

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